Terms of Use CODYNIX Service
1. INTRODUCTION
These Terms of Use (the “Terms“) apply to your access and use of our mobile application (the “App”), our websites, our blog, and all related services, features, materials, and content available for your use (collectively the “Service“) provided by CODYNIX LTD, a private limited company, registered office is at 41 Devonshire Street, Ground Floor, London W1G 7AJ (“we”, “us”, “our” or the “Company”).
Please note that some of our App may have specific terms or be governed by third party terms which will apply in addition to, or sometimes in replacement of these Terms. Where possible, we will notify you of such terms before you sign up to the relevant App to give you an opportunity to review them. If you have any questions about the Terms or our Service, please contact us at accountsupport@codynix.xyz.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICE. CONTINUED USE OF THE SERVICE CONSTITUTES YOUR ONGOING AGREEMENT TO THESE TERMS.
CHANGES TO THESE TERMS
We may change, modify, or remove portions of these Terms at our sole discretion. If we make changes to these Terms, we may post the updated version within our Service and revise the “Effective Date” accordingly. At our discretion, we may also notify you of significant changes.
If you do not agree with any updated Terms, you must stop using the Service, delete your account, or cancel your subscription before the Effective Date. Your continued use after changes are implemented constitutes your acceptance of the updated Terms. We encourage you to regularly review these Terms for updates.
IMPORTANT DISCLAIMERS
By using our Service, you acknowledge and agree to the following disclaimers.
- For Informational Purposes Only. Our Service, including all content, recommendations and evaluations are provided “as is” for educational and general information purposes only. Any information provided, including product evaluations or recommendations, should not be treated as professional advice.
- Personalized Recommendations and Results. We make no guarantees regarding your results or success. Any testimonials, case studies, or examples provided are illustrative only and should not be interpreted as a promise or guarantee of similar results. Past performance or results achieved by others do not constitute an assurance of future outcomes.
- Accuracy. We do not guarantee the accuracy, completeness, or reliability of any information or features accessed through our Service. You should always verify the accuracy of any information obtained through our Service and consult with a qualified professional before making any product-related decisions.
- Your responsibility. You acknowledge and agree that we are not liable to you or any third party for any claims, losses, liabilities, injuries, health issues, or damages, whether actual or alleged, arising directly or indirectly from your use, application, or interpretation of any information, Content, or User-Generated Content provided through the Service. By choosing to use or rely on any such information, Content, or User-Generated Content, you do so voluntarily and assume full responsibility and risk.
REGISTRATION AND ELIGIBILITY
Age Restrictions. Our Service is intended for individuals aged 18 or older, or the minimum age required by applicable law. We do not knowingly allow children to register for or use our Service. If you become aware that a child is using our Service in violation of these Terms, please contact us at accountsupport@codynix.xyz, and we will take necessary actions to address the issue.
Access to the Service. To use and fully access our Service, you may be required to create an account (“Account”). By doing so, you agree to provide accurate, current, and complete information and to promptly update any changes to your information. You are responsible for ensuring that all activities performed through your Account represent your own authentic use of the Service.
You accept full responsibility for any actions or activities conducted under your Account, whether through your computer, mobile device, or other means. Your login credentials, including your username and password, are strictly for personal use and must be kept secure and confidential. Sharing your login credentials with others is expressly prohibited, and any breach of this obligation may result in suspension or termination of your Account.
If you suspect unauthorized access to your Account or any security breach, you must notify us immediately at accountsupport@codynix.xyz.
If you create an Account or use our Service on behalf of another person or entity, you confirm that you have the authority to accept these Terms on their behalf.
SUBSCRIPTIONS
General Information
Certain features of the Service are accessible exclusively through a subscription. We offer various subscription options that may include but are not limited to weekly, monthly, and annual subscription options. Subscriptions can be purchased via the App Store, Google Play, or directly from our website using a credit/debit card. We may also provide different offers and challenges at a discounted rate.
Trial Subscriptions
We may provide trial subscriptions, which can be either free or paid, allowing temporary access to our Service. If a trial is available, this will be explicitly stated during the checkout process. If no such notice is provided, your subscription purchase will proceed without any trial period. We reserve the right to restrict your ability to participate in multiple trial offers.
Automatic Conversion to Paid Subscription: Unless you cancel at least 24 hours before the trial ends, your payment method will be charged the subscription fee displayed during purchase for the selected subscription plan.
Subscription Terms and Renewals
When you subscribe, your plan will renew automatically at the end of each billing cycle (weekly, monthly, annually, or as selected).
- Renewal Charges. Charges for renewal will be processed within 24 hours before the subscription term ends. Cancellations made less than 24 hours before renewal will take effect only after the subsequent term.
- Pricing Changes. We reserve the right to modify subscription fees at any time, to the fullest extent allowed by applicable laws. Advance notice of subscription fees changes may be sent to you, and the updated subscription fee will apply to the next billing cycle. Updated subscription fees will take effect at the start of the next subscription term after the change is implemented. By continuing to use the subscription after the updated pricing takes effect, you agree to the new subscription fees. If you do not accept the subscription fees change, you can cancel your subscription at least 24 hours before the end of the current subscription term to avoid further charges.
- Promotions. We may offer promotional discounts. These discounts apply only to the initial payment and do not affect future renewal fees.
- No Future Commitments. By subscribing, you agree that your purchase is not contingent on any future features, updates, or functionality, nor on any representations made by us.
Billing
Payment Authorization. You authorize us to charge the payment method provided at checkout or at the end of any trial period. Payment options include credit/debit cards, Apple Pay, Google Pay etc. If you purchase a subscription through the App Store or Google Play, the payment will be charged to your credit/debit card via your respective account upon confirmation of your subscription. Alternatively, if you subscribe through our relevant websites, the payment will be processed using your credit/debit card once you select a subscription and confirm your purchase.
Non-Refundable Transactions. Except where applicable law provides otherwise or as outlined in these Terms, all payments are final, non-refundable, and non-transferable.
Validation Fee. A small temporary validation charge may be applied to verify the validity of your payment method. This charge will be refunded immediately.
Refunds
Refund eligibility depends on the platform used for the purchase and is subject to specific conditions, as outlined below. Refunds are not guaranteed and are assessed on a case-by-case basis in accordance with applicable laws and these Terms.
Refund Process
Website Purchases: Refund requests must be submitted via email to CODYNIX LTD designated support address accountsupport@codynix.xyz. Once a refund request is received, the Company will verify that all conditions are met. Approved refunds will be processed within 30 days, though actual processing times may vary depending on the user’s payment provider.
Platform-Specific Processes:
- Google Play Store Purchases: Refunds for subscriptions purchased through Google Play will be issued per Google’s policies. You may need to initiate the refund request directly through the Google Play Store, and additional steps may be required as instructed by Google.
- Apple App Store Purchases: Refunds for subscriptions purchased through the Apple App Store are managed by Apple. Users must initiate the refund request through Apple’s support system. Family Locator has no control over Apple’s refund policies or processing times.
- Final Decision: Refund requests processed through third-party platforms (e.g., Google Play, Apple App Store) are subject to the final decision of the platform. Family Locator cannot guarantee approval and bears no liability for denied refunds under these third-party policies.
Non-Refundable Items
Certain in-app purchases, such as upsells or additional premium features, are non-refundable. These purchases are deemed “consumable” and provide immediate access to features that cannot be returned or reversed.
Cancellation Policy
To prevent auto-renewal and avoid the billing of the subscription fees for the next subscription term, you must cancel your subscription before the current subscription term ends.
Important Note: Uninstalling the App does not automatically cancel your subscription. To stop recurring charges, you must actively cancel the auto-renewal through your account settings.
- For Website Purchases: Cancel your subscription purchased on our website by sending a cancellation request via accountsupport@codynix.xyz.
- For App Store Purchases: If you subscribed or started a trial through the App Store, manage your subscription settings within your Apple Account. Ensure cancellation is completed at least 24 hours before the trial or current subscription term ends. For more information, visit Apple’s support page on managing subscriptions.
- For Google Play Purchases: If you subscribed or started a trial through Google Play, manage your subscription settings within your Google Account. Cancellation must be done at least 24 hours before the trial or current subscription term ends. Learn more about managing subscriptions on Google’s support page.
YOUR USE OF THE SERVICE
Your Representations and Warranties. By accessing or using the Service, you represent, warrant and agree that:
- You have the legal capacity to enter into these Terms and agree to comply with them fully.
- You are at least 18 years of age or the age of majority in your jurisdiction, if higher.
- All information you provide to us in connection with your use of the Service is true, accurate, and complete.
- You will not use the Service for any illegal or unauthorized purposes and will ensure your use complies with all applicable laws and regulations, including those of your jurisdiction.
- You will not misuse the Service or any Content published by us or third parties.
- You are not listed on any U.S. Government list of prohibited or restricted parties, including but not limited to the U.S. Department of the Treasury’s Specially Designated Nationals and Blocked Persons List or the U.S. Department of Commerce Denied Persons List or Entity List.
- You are not an individual or associated with any entity designated under the UK’s Terrorist Asset-Freezing etc. Act 2010 (TAFA 2010) or any equivalent legislation.
- You agree to comply with all applicable export and re-export control laws and regulations, including those of the United States, the United Kingdom, and any other relevant jurisdictions. This includes restrictions on the transfer of goods, software (including the Service), technology, and services.
- The availability and functionality of the App depend on the third-party platform from which you downloaded it (e.g., the Apple App Store or Google Play Store, collectively, “App Stores“). You agree to pay any applicable fees required by the App Store and to comply with its terms, conditions, and policies. The App Stores and their subsidiaries are third-party beneficiaries of these Terms and may enforce them to the extent necessary to protect their rights.
Your Permitted Use of the Service. We allow you to use the Service exclusively for your personal, non-commercial purposes, as intended and defined by us. Any use of the Service for commercial activities, or any purpose not expressly authorized or approved by us, is strictly prohibited.
Your Prohibited Use of Service. You agree not to use the Service, directly or indirectly, for any unlawful or unauthorized purposes, or in a manner that violates these Terms, including but not limited to:
- developing, operating, or assisting in the development or operation of a product, service, or software that competes with or serves as a substitute for the Service;
- engaging in activities that could damage, disable, overburden, or impair the functionality of the Service or its underlying systems, or interfere with another user’s access to or enjoyment of the Service;
- conducting any fraudulent, deceptive, or harmful activities, including uploading or distributing viruses, worms, trojan horses, or other malicious code designed to disrupt or harm the Service, users, or third parties;
- copying, adapting, altering, modifying, translating, or creating derivative works based on the Service or any part thereof, without prior written permission from us;
- engaging in unauthorized framing of or linking to the Service, or embedding it within another service without our permission;
- reverse engineering, decompiling, disassembling, or otherwise attempting to extract source code or underlying ideas from the Service, except as explicitly permitted by applicable law;
- attempting to bypass, disable, or interfere with security features or technological protections of the Service;
- removing, obscuring, or altering any copyright, trademark, or other proprietary notices contained within the Service;
- using the Service for any revenue-generating, commercial, or promotional purpose without our express written approval;
- using the Service or any data, Content, User-Generated Content, or features from the Service to diagnose, treat, cure, or mitigate any health conditions or medical issues without our express written approval;
- sharing, sublicensing, assigning, selling, renting, leasing, or otherwise transferring your access to the Service or its Content or User-Generated Content to others without authorization;
- publishing, uploading, or distributing User-Generated Content that is unlawful, harmful, defamatory, obscene, violent, hateful, harassing, or otherwise objectionable, as determined by us in our sole discretion;
- uploading or transmitting User-Generated Content that infringes upon the intellectual property rights, privacy, or other rights of third parties;
- uploading User-Generated Content containing malware, corrupted files, or other harmful elements that may damage or disrupt the Service or its users;
- conducting, facilitating, authorizing, or permitting any text or data mining or web scraping activities in connection with our Service. This prohibition includes, but is not limited to, the use of any automated tools, including “robots”, “bots”, \"spiders\", “scrapers”, or similar programs, algorithms, or processes to: (i) access, obtain, copy, monitor, or republish any portion of the website, its content, data, or Service; or (ii) analyze text or data in digital form to derive patterns, trends, correlations, or other insights. This clause constitutes an express reservation of our rights concerning text and data mining or web scraping. Where applicable law prevents us from restricting or excluding such activities by contract, this clause shall only apply to the extent permitted by law.
Right to Refuse or Terminate Access. If any information you provide is found to be untrue, inaccurate, not current, or incomplete, or if you violate these Terms, we reserve the right to immediately suspend or terminate your access to the Service, including any current or future subscriptions, without prior notice or liability.
LIMITED LICENSE TO THE SERVICE
Content. All text, images, graphics, designs, icons, marks, logos, data, software, and other information displayed on or used to operate the Service (collectively, the “Content“), excluding any User-Generated Content, are proprietary to us or third parties. All rights in and to the Service and its Content are reserved by us, except where expressly granted to you under these Terms. No additional rights, whether express or implied, are conferred. Except as expressly permitted in these Terms, you may not copy, modify, store, distribute, reproduce, create derivative works based on, reverse engineer, decompile, attempt to discover the source code of any part of the Service or Content, or otherwise exploit the Content or any part of the Service. The provision of the Service does not transfer or assign any rights, title, or interest in the Content to you or any third party. Any use of our software, trademarks, service marks, trade names, logos, domain names, or other proprietary brand features or Content requires our prior written consent.
License. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Service strictly for personal, non-commercial purposes. This license is granted solely to enable you to access and utilize the Service as intended and permitted by these Terms. No rights or licenses are granted to you except as expressly stated in these Terms.
WARRANTY DISCLAIMER
General Disclaimer. The Service, including the App and all related Content, features, and functionality, is provided on an “as is” and “as available” basis, without any representations, warranties, or guarantees of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
- Warranties arising from course of performance, trade, or usage; and
- Warranties regarding the accuracy, reliability, or availability of the Service.
We and our directors, employees, agents, representatives, and suppliers, do not guarantee that:
- The Service will be secure, uninterrupted, error-free, or available at any specific time or location;
- Any defects or errors will be corrected;
- The Service or its content will be free of viruses, malware, or other harmful components;
- The results obtained from using the Service will meet your expectations; or
- Content or communications provided by third parties or users through the Service will be accurate, reliable, or complete.
YOUR PRIVACY
Your personal data is processed by us in connection with your use of the Service in compliance with our Privacy Policy. This policy provides detailed information on how we collect, handle, store, and disclose your data and your rights under data protection laws.
Information collected through cookies and similar technologies is addressed in our Cookie Policy, which explains their purpose, how third parties may use them, and how you can manage your cookie preferences.
The Privacy and Cookie Policies are incorporated by reference into these Terms. Should any inconsistencies arise between these Terms and the Privacy or Cookie Policy, the provisions of these Terms shall govern.
TERMINATION
Term. These Terms take effect from the date you first access or use our Service and will remain in force until terminated in accordance with this Section.
Termination by Us. We may terminate these Terms, suspend or restrict your access to the Service, or delete your Account immediately upon providing notice if:
- You have used the Service in violation of these Terms;
- Unauthorized access or activity is detected on your Account or related to your use of the Service;
- We decide, at our sole discretion, to withdraw the Service (in whole or in part);
- We are required to do so due to a legal or regulatory obligation;
- You request the deletion of your Account or personal data; or
- For any other lawful reason, provided we have given you reasonable advance notice via email, or any electronic communication within the Service.
We reserve the right to block your access to the Service to prevent re-registration or unauthorized access if your account has been suspended, terminated, or deleted.
Termination by You. You may terminate these Terms at any time by ceasing to use the Service. If you have purchased a subscription, please refer to Section 6 of these Terms for detailed instructions on how to cancel your subscription properly to avoid future billing.